View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000590 | T99X171.00 SKB Eagle_Vendor_Issue | Player Issue | public | 2019-03-29 13:32 | 2019-06-18 19:02 |
| Reporter | (ALTech) Kian Choi | Assigned To | (ALTech) Jewoo Lee | Due Date | |
| Priority | high | Severity | s2-severe | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Summary | 0000590: The main screen stop while the popular channel is shown | ||||
| Description | [Precondition] SW Version : v15.502.8 The main screen stop while the popular channel is shown [Test Procedure] Booting > Live channel > Left key(popular channel TOP 20 shown) > after about 10 minutes, check [Actual Result] The main screen stop [Expected Result] The main screen should not stop [Remark] Attached the issue video and log | ||||
| Tags | BFS-24 | ||||
| Attach Tags | |||||
| has duplicate | 0000591 | closed | (ALTech) Jewoo Lee | The live channel's display halt while popular channel lists are displayed |
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Hi Mr. Lee, Could you kindly use SW v15.502.15 to verify it again ? Our engineer, Jim will cowork with you for verification. I think AML already improved and fine tune IPTV player over one month and the latest SW version should fix this issue. |
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Tried with 502.8 but not reproduced yet |
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Reproduced with 502.8 when wait for 20 mins. Check with Amlogic, this is resolved in the latest build. The TV at the left side of my seat(ALT testing) also runs over night and the main screen is still good. But the focus screen of the popular channel is stopped. Hi Jewoo, Let's close this issue and create the new (left focus screen stopped) on Jira (Maybe it is already on it) |
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It fixed |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2019-03-29 13:32 | (ALTech) Kian Choi | New Issue | |
| 2019-03-29 13:32 | (ALTech) Kian Choi | Status | new => assigned |
| 2019-03-29 13:32 | (ALTech) Kian Choi | Assigned To | => (SW) Jacky Chiang |
| 2019-03-29 13:32 | (ALTech) Kian Choi | File Added: issue video.mp4 | |
| 2019-03-29 14:04 | (ALTech) Kian Choi | File Added: LogFilter_20190329_145821.txt | |
| 2019-03-29 14:04 | (ALTech) Kian Choi | Description Updated | |
| 2019-03-29 19:41 | (SW) Jacky Chiang | Category | SW Issue => Player Issue |
| 2019-03-29 19:41 | (SW) Jacky Chiang | Project | T99X171.00 SKB Eagle => T99X171.00 SKB Eagle_Vendor_Issue |
| 2019-03-29 19:41 | (SW) Jacky Chiang | Assigned To | (SW) Jacky Chiang => (Amlogic) Jingyu Xu |
| 2019-04-26 10:26 | (ALTech) Jewoo Lee | Tag Attached: BFS-24 | |
| 2019-04-30 14:09 | (SW) Jacky Chiang | Note Added: 0002324 | |
| 2019-04-30 22:17 | (SW) Jim Chen | Note Added: 0002338 | |
| 2019-05-01 13:08 | (SW) Jim Chen | Relationship added | has duplicate 0000591 |
| 2019-05-01 13:55 | (SW) Jim Chen | Note Added: 0002344 | |
| 2019-05-01 13:55 | (SW) Jim Chen | Assigned To | (Amlogic) Jingyu Xu => (ALTech) Jewoo Lee |
| 2019-06-18 19:02 | (ALTech) SY Yoon | Note Added: 0002741 | |
| 2019-06-18 19:02 | (ALTech) SY Yoon | Status | assigned => closed |
| 2019-06-18 19:02 | (ALTech) SY Yoon | Resolution | open => fixed |
